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Hours Of Operation |
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Mon-Fri |
9 am to 6 pm |
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Sat |
9 am to 4 pm |
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Sun |
Closed |
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| Terms & Conditions |
| For Product Purchases via the Web
Site |
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Product Returns and Exchanges: Xtreme Lashes™ endeavors to ship products
and provide services of only the highest quality. Due to issues of hygiene,
Xtreme Lashes™ can not accept returns of product after packaging has been
opened. Returns and exchanges of unopened, resalable products are accepted
within seven (7) days of product receipt. You will be credited with your
purchase price, less freight and less a 20% restocking fee. Any and all opened
packages that are included as part of a kit will be subject to being deducted
from the overall refund of a kit. Please contact Xtreme Lashes™ within seven (7)
days of receipt to receive a return authorization number (RA#) and directions
on where to send the product. Should you, the Buyer, determine that products
shipped to you are defective, please advise Xtreme Lashes™ of this within seven
(7) days of receipt at 0191 456 9060. You will be given a return authorization
number (RA#) with directions on where to return defective product. All products
must be returned in original packaging. Xtreme Lashes™ reserves the right to
either replace defective product or provide a refund of the purchase price upon
receipt of defective product.
You, as the Buyer, acknowledge that (a) exposure of products sold by Xtreme
Lashes™ to temperature extremes may cause changes in the products and that such
changes may make the products unsuitable for use and (b) use of products sold
by Xtreme Lashes™ must be used with great care by a trained technician to
prevent an accidental injury, especially when performing work near an
individual’s eye. It is the policy of Xtreme Lashes™ to sell product and
services only for the use by certain licensed/certified persons in the beauty,
health, medical or dental industries. You, the Buyer, certify that the products
and services that you purchase from Xtreme Lashes™ will only be used by
licensed/certified persons in these industries.
Xtreme Lashes™ requires the purchase of its Hands-on Training and Certification
Workshop in order to qualify to purchase Xtreme Lashes™ products. Xtreme Lashes™
strongly recommends that all technicians practice for several hours on fake
eyelash strips prior to applying eyelash extensions to a live person without
supervision.
Xtreme Lashes™ reserves the right to refuse sales and service to anyone for any
reason at any time. IN NO EVENT WILL XTREME LASHES™ OR ITS DIRECTORS, OFFICERS,
OWNERS, EMPLOYEES, INDEPENDENT CONTRACTORS, SUPPLIERS AND LICENSORS (XTREME
LASHES™, ET AL) BE LIABLE FOR ANY CLAIMS, DEMANDS, DAMAGES, LIABILITIES, SUITS,
ATTACHMENTS, JUDGMENTS, LOSSES, PENALTIES, FINES, SETTLEMENTS, EXPENSES,
INCLUDING COURT COSTS AND REASONABLE ATTORNEYS’ FEES INCIDENT THERETO;
INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE
DAMAGES ARISING OUT OF THE USE OR MISUSE OF PRODUCTS OR SERVICES SOLD BY XTREME
LASHES™. BUYER SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS XTREME LASHES™, ET AL
FOR ALL SUCH CLAIMS AND ACTIONS IN EACH CASE NOTWITHSTANDING THE ACTUAL OR
ALLEGED NEGLIGENCE (WHETHER ACTIVE OR PASSIVE, SOLE OR CONCURRENT, SIMPLE OR
GROSS), STRICT OR STATUTORY, PROVIDED THAT THE XTREME LASHES™ LIABILITY WILL BE
LIMITED TO THE PURCHASE PRICE OF THE PRODUCT.
Xtreme Lashes™, in its sole discretion, reserves the right to prohibit Buyer’s
use, or any of Buyer’s affiliate’s use, of its brand and logo. This includes
all marketing materials, including posters, brochures, post cards, instruction
manuals, etc. Xtreme Lashes™ will only take such steps for cause. Examples of
causes that may persuade Xtreme Lashes™ to prohibit use of its brand and logo
are, but are not limited to: 1) substandard applications of eyelash extensions
by a careless technician and 2) use of competing eyelash extension products
that individuals believe to be Xtreme Lashes™ products due to the prominent
display of Xtreme Lashes™ marketing materials.
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| Terms & Conditions |
| Training and Certification Workshop
Purchase from Web Site |
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You, as the Buyer of the Workshop (Buyer), commit and agree to communicate
these Terms and Conditions to all persons for whom you are purchasing this
Workshop (Trainees). Buyer and/or trainee acknowledges, accepts and agrees that
(a) use of products sold by Xtreme Lashes™ must be used with great care to
prevent an accidental injury, especially when performing work near an
individual’s eye and (b) there is danger associated with the application of
eyelash extensions that may include injury to a individual’s eye. All Trainees
will be required to personally sign their agreement to the Workshop Terms and
Conditions prior to taking the Workshop. This is usually done on the morning of
the Workshop.
You, as the Buyer, acknowledge that this workshop is a “hands-on” training
experience. Trainees will be offered the opportunity to apply eyelash
extensions onto other classmates. Trainees will also be offered the opportunity
to have eyelash extensions applied to themselves. This will be done under
careful supervision by the classroom instructor(s). Trainees must acknowledge
and accept the risk associated with having a student apply eyelash extensions
to themselves – should the Trainee voluntarily agree to have a student(s) apply
eyelash extensions to themselves. Trainee must agree to not hold any of the
fellow students in this workshop liable for any injuries that Trainee may
sustain as a result of other students applying eyelash extensions to themselves
– should the Trainee voluntarily agree to have a student(s) apply eyelash
extensions to themselves.
It is the policy of Xtreme Lashes™ to sell product and services only for the use
by certain licensed/certified persons in the beauty, health, medical or dental
industries. Therefore you, the Buyer, commit to purchase this Workshop for, and
send only, persons who are licensed/certified in these industries to the
Workshop. Before each Workshop starts, all Trainees will be required to provide
Xtreme Lashes™ a copy of their License or Certificate and discipline. If a
Trainee can not provide this documentation, they will not be allowed to attend
the Workshop.
The Trainee will NOT be certified at the conclusion of the Workshop. Successful
completion of the Workshop is the first step to becoming certified. Trainees
that successfully complete the workshop must then practice by completing at
least ten successful applications after the workshop. Trainees must take
“before and after” photos of five clients (preferably clients number 6 – 10),
and send the photos to Xtreme Lashes™. The company will evaluate the expertise
level of the work and make a determination as to whether the Trainee’s skill
warrants the Trainee being certified. There are no guarantees that the Trainee
will be certified. If the Trainee’s skill level is not sufficient to warrant
certification according to Xtreme Lashes™, then Xtreme Lashes™ reserves to right
to withhold certification. The Trainee may be given the option of attending an
additional Workshop to improve their skills which may or may not lead to
certification, depending on the resulting skill level of the technician. In no
event will the Trainee be reimbursed for the original cost of the Workshop.
Xtreme Lashes™ reserves the right to decertify trainees who have received a
certification at its sole discretion. If Xtreme Lashes™ decertifies trainee, the
trainee agrees to immediately return any certifications and workbooks or
educational materials received from Xtreme Lashes™ to Xtreme Lashes™ corporate
offices. Xtreme Lashes™ may decertify trainees if any part of this agreement is
violated or it Xtreme Lashes™ receives repeated complaints about trainee’s
application technique or unprofessional behavior or if trainee reveals
confidential, proprietary or copyrighted information to any other individual.
Trainees are explicitly prohibited from using Xtreme Lashes™ proprietary
copyrighted workshop material to train others. Trainees are prohibited from
demonstrating any of the techniques or procedural information gathered from
Xtreme Lashes™ to any other person including but not limited to co-workers,
employees, contractors, friends, or family members for a period of two years
after the date of the Workshop. This is a critical requirement in order to
preserve the quality of our training and the quality of our brand. If Xtreme
Lashes™ becomes aware that a Trainee has trained any other person or that
technicians who have not been trained by Xtreme Lashes™ are performing the
procedure at a particular Salon or other location, then Xtreme Lashes™ reserves
the right to: 1) stop selling products to that Trainee / Salon and 2) remove
the Trainee / Salon from the Xtreme Lashes™ “Find A Professional” page on its
website and 3) pursue all legal remedies allowed by law.
Trainee agrees to NOT use any recording devices, audio, still photo, or video,
during the workshop.
Workshop Refund/Rescheduling Policy:
Xtreme Lashes™ prohibits the sale & use of its products to individuals who
have not successfully completed an Xtreme Lashes™ Training & Certification
Workshop, therefore no monies will be refunded for workshops regardless of
circumstances unless and until all products purchased are returned. There is a
non-refundable charge of £225 should you CANCEL your workshop MORE THAN seven
(7) days prior to your scheduled training date. If you cancel your workshop
WITHIN one (1) to seven (7) days prior to your scheduled workshop date, a
non-refundable charge of £250 will apply. If you do not cancel your workshop
prior to the workshop date – we will not be able to refund any of your workshop
fee. Should you need to reschedule your workshop for any reason MORE THAN seven
(7) days prior to your scheduled training date you may do so free of charge.
Should you need to reschedule your workshop for any reason WITHIN one (1) to
seven (7) days prior to your scheduled training date, a non-refundable charge
of £85 will apply. If you do not reschedule prior to the workshop date it will
be considered a cancellation if you do not attend and we will be unable to
refund any of your workshop fee.
IN NO EVENT WILL XTREME LASHES™ OR ITS DIRECTORS, OFFICERS, OWNERS, EMPLOYEES,
INDEPENDENT CONTRACTORS, SUPPLIERS AND LICENSORS (XTREME LASHES™, ET AL) BE
LIABLE FOR ANY CLAIMS, DEMANDS, DAMAGES, LIABILITIES, SUITS, ATTACHMENTS,
JUDGMENTS, LOSSES, PENALTIES, FINES, SETTLEMENTS, EXPENSES, INCLUDING COURT
COSTS AND REASONABLE ATTORNEYS’ FEES INCIDENT THERETO; INDIRECT, SPECIAL,
INCIDENTAL, ECONOMIC, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT
OF THE USE OR MISUSE OF PRODUCTS OR SERVICES SOLD BY XTREME LASHES™. BUYER SHALL
INDEMNIFY, DEFEND AND HOLD HARMLESS XTREME LASHES™, ET AL FOR ALL SUCH CLAIMS
AND ACTIONS IN EACH CASE NOTWITHSTANDING THE ACTUAL OR ALLEGED NEGLIGENCE
(WHETHER ACTIVE OR PASSIVE, SOLE OR CONCURRENT, SIMPLE OR GROSS), STRICT OR
STATUTORY, PROVIDED THAT THE XTREME LASHES™ LIABILITY WILL BE LIMITED TO THE
PURCHASE PRICE OF THE PRODUCT.
Xtreme Lashes™, in its sole discretion, reserves the right to prohibit Buyer’s
or Trainee’s use, or any of Buyer’s and Trainee’s affiliate’s use, of its brand
and logo. This includes all marketing materials, including posters, brochures,
post cards, instruction manuals, etc. Xtreme Lashes™ will only take such steps
for cause. Examples of causes that may persuade Xtreme Lashes™ to prohibit use
of its brand and logo are, but are not limited to: 1) substandard applications
of eyelash extensions by a careless technician and 2) use of competing eyelash
extension products that individuals believe to be Xtreme Lashes™ products due to
the prominent display of Xtreme Lashes™ marketing materials.
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